I have always worked on my own cars (vintage era porsches, bmws, etc..) and have first hand experience with how a lot of service places operate. Many places will try anyway they can to rip you off.
So, I stopped by and spoke with Elias, and right off the bat, told him I would like to provide the clutch kit for him to install. Without hesitation, his response: "oh, you're going to supply the parts? Yeah, no problem." I was not expecting this, and was very happy with his quote. He told me to bring the car and kit by the next week.
And this is probably why his lot is almost always filled with a constant rotation of high end cars!
Great service. Will definitely be taking Coop back.
5 stars!
I dropped it off Wednesday evening (10-18-17) and Thursday, he called and left a message saying my car was ready!! Elias discovered a part (not included in the kit I provided....an important high stress part) to be less then par, and found one in his inventory, and installed it....NO CHARGE. He did the job for what he quoted, no additional line items, and with next day turn around!!
A few weeks ago, the clutch bearing on my e39 bmw started squealing, then started chattering, and well....you know where this is heading. I begin to mentally prepare and budget time to do a clutch job. Then I realized, no way....too many other things going on. And I don't want to mess around with some heavy assed BMW up on jack stands with kids running around and all that.
I am hoping this review/write-up conveys how satisfied, even enthused, I am with Mountain Service Imports, their honesty, and quality of work/work ethic.
Mountain Service Imports is a US Car Repair based in Signal Mountain, Tennessee. Mountain Service Imports is located at 800 Signal Mountain Blvd, Signal Mountain, TN 37377, USA.
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